Mercure Antwerp City South

Staff was really helpful. The only negative point was that we didn't book breakfast, but decided at the hotel to add this to our stay. It seemed to be a bit of a hassle for staff to do this, because the front desk told us we could just go for breakfast and put the charge on the room number, but the staff at the breakfast always made a big deal out of that we didn't reserve it. A better communication between front desk and other staff would have been helpful, but hotel was excellent.

Nothing was too much trouble for the kind staff, even when we arrived after 11pm. I couldn’t get the electric car charger to work, so they used the hotel card to help me charge my car and then I paid separately. They let us keep our car in the carpark after checkout. Very friendly to our son. We got a huge beautiful room for a good rate on a Monday night. Gigantic bed, sofabed, kitchen area, big bathroom. Cool Olympic theme throughout the hotel). Antwerp hosted the 1924 Olympics).

Staff was extremely nice & well trained. The hotel itself looked amazing & the cleaning crew deserves all the applauds.

Very nice room, clean bedding, cool beds, clean bathroom. The kitchen deserves special attention. Everything takes up little space, but it is very well equipped. In general, you don't often see forges in hotels... But we were very lucky with Mercure Antwerp City South. You can park the car for a day. The centre is easily accessible by public transport, more convenient than by car. The children also broke a shelf in the bathroom. No one said anything, no complaints, everything was very decent and polite

Good location, staff alwats helpful and nice. The lobby had hot chocolate and hot wine that are super yummy and helpful during cold nights. The rooms are big and well designed